Simplify Your Shopping Experience with Easy Returns and Our Store Credit Options.
- You need to be within 30 days from receipt, to return your unwanted item
- You need to pay for the item to come back to us
Returns Checklist
- All items MUST BE in a new and unused state with tags still attached
- your item will need to be in its original packaging with tabs, labels and accessories still attached.
- If the item is not returned in a new and unused state or within our 30 day returns window, then we reserve the right to charge a handling and/or a cleaning fee up to 20% of the value of your purchase or may not be able to process a refund.,
- You need to pay for the item to be returned - we strongly recommend Tracking as we cannot refund items which have been lost in transit back to us.
- Allow up to 14 working days (from receipt of the item back to us) to allocate your Store Credit or Refund of any monies due back into the payment method used for the original purchase.
- Riding Hats must be returned in the same packaging we sent it in
Do not use our Returns Portal to Report A Faulty Item, click here to find out how to Report a Faulty Item